Privacy policy

This Privacy Policy outlines the principles of privacy practices and personal data processing related to the Klover.lv website and its services. For inquiries regarding data processing, please contact us at sazina.klover@gmail.com.

What information do we collect?

We collect personal data that you voluntarily provide through email communication, by filling out online forms, or through other direct interactions with us.

When placing an order, you will be required to provide your name, surname, contact information, delivery address, and any other details you wish to share.

How do we use your personal data?

We may use the collected personal data to:

  • provide you with requested services and information,
  • process your orders and necessary documentation,
  • offer effective customer support,
  • prevent security threats or fraudulent activities,
  • send you informational messages if you have explicitly agreed to receive them,
  • comply with legal and regulatory requirements.

We may share your information with third parties to comply with legal obligations, cooperate with regulatory authorities, prevent unlawful activities, and protect our rights, as well as the rights of our customers and third parties.

How do we protect personal data?

We use various technical and organizational security measures to protect your personal data. Access to your personal data is restricted to authorized personnel only.

How long do we store personal data?

We store your personal data for as long as it is necessary for the purposes for which it was collected, in compliance with legal and regulatory requirements.

How do we use cookies?

Cookies are small text files that websites you visit store on your computer. They are used to ensure the operation of the website and to provide information to the website owners.

This website may set the following types of cookies:

  • Functional cookies: necessary for you to be able to navigate the website and use its features. Without these cookies, we cannot provide the services you have requested, such as shopping cart functionality.
  • Google Analytics cookies: used to obtain statistics on our website visits. We use this information to improve the website's performance and advertising efforts.
  • Targeted advertising cookies: used to increase the effectiveness of advertising and show you advertisements that are most likely to be of interest to you.
  • Third-party service provider cookies: These cookies may be set by the following third-party services used on this website: Facebook "Like" button, YouTube videos. Some of these cookies may be used to track your activities on other websites and we cannot control them because these cookies are not set by our website.

How to manage cookies?

To decline cookies, you can enable private browsing mode (Incognito, Private Window, or InPrivate Mode), available in most browsers. Any cookies created during private browsing are automatically deleted once you close all browser windows.

To opt out of the collection and use of information necessary for targeted advertising, you can use the free tool Your Online Choices or YourAdChoices .

Your rights regarding personal data

If you are a data subject under the EU GDPR (e.g. an EU citizen who provides us with your personal data), you have the following rights:

  • Right to access information. You have the right to receive information about why and how your personal data is processed. You have the right to receive a copy of the personal data we hold about you, free of charge, in a commonly used electronic format.
  • Right to rectification. You have the right to have inaccurate or incomplete personal data corrected or completed without undue delay.
  • The right to “be forgotten”. You have the right to withdraw your consent to the processing of your personal data and to have your personal data erased without undue delay as soon as the data is no longer necessary to provide the services you requested and to comply with regulatory requirements.
  • Right to restrict processing. You have the right to obtain restriction of the processing of your personal data if you object to it and we have no legitimate grounds for continuing the processing, if you contest the accuracy of the data, if the processing is unlawful, or if you require the establishment, exercise or defence of legal claims.
  • Right to object. You have the right to object to the processing of your data at any time, unless it is necessary for a task carried out in the public interest or there are overriding legitimate grounds for the processing.
  • Other rights under the GDPR. For further details, visit the EU data protection website.